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The laziness that kills good products 😑

The laziness that kills good products 😑

Over the years, you start hearing some phrases that keep coming up over and over in product or design meetings. They can be indicative of laziness, disorganization, or a poor process — so it’s actually important to address them. Here is my collection of the...

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Your Users Are Irrational

Your Users Are Irrational

“Your app is broken: I’m not receiving messages!” said a worrying number of people about our app back in 2014. What was wrong? Nothing showed up in our analytics, nor were we able to replicate the problem ourselves.

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